Smart People

CiviQ – Smart Public Engagement

Improving engagement between citizens and local government and providing a new way of analysing public opinion.

CiviQ is an online public consultation tool that enables all stakeholders to make responses, submissions and comments on public sector planning proposals. It delivers more transparent consultations, as well as an abundance of powerful data that can greatly enhance decision-making, and ultimately improve planning, policy making and dialogue.

The platform captures, tracks and analyses opinions on particular issues including those in social media. It also allows the public to transparently query this information in real time.

“CiviQ helped us deliver a more open public consultations platform where submissions can be captured and queried across time, place and theme” Dominic Byrne, Head of IT Fingal County Council.

The tool is designed for all stages of public consultations and is currently being used by Fingal County Council.

CiviQ Submissions – an open public submissions platform where information can be queried across consultations, region and theme. Also includes map commenting. CiviQ Submission is a completely new way for Councils to communicate and capture the opinions of people with an interest in the development.

CiviQ Perspectives – an opinion analysis platform that shows all of the opinions on a particular issue, including submissions, media, and social media. The platform can reveal interesting perspectives that might have remained hidden in previous reporting mechanisms.

CiviQ Deliberation – incorporates real time shifts in opinion during public deliberations. Will be used by public organisations when a controversial policy is being negotiated.

CiviQ intends to promote a new approach to conflict management and decision making in complex and wicked social issues, improving critical thinking, context-awareness of users’ opinions and exposure to alternative points of view.

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